Snap




In the fiercely competitive market of social media platforms, Snap Inc. (previously known as Snapchat Inc.) asked to design 12 fresh content templates for the Snapchat Discover feed. These templates would help their news partners automate the fast-paced publishing process and keep up with the demands of the industry.

While the request may seem simple at first glance, the real challenge was to swiftly familiarize ourselves with the in-house Snap Publisher tool and create the required content. Despite this challenge, our team of three, comprising a product manager, design supervisor, and myself, successfully delivered 23 expertly crafted news templates in 5 different visual directions that would strongly resonate with Snap's target audience. This was achieved within a scope of a four-week sprint, and we surpassed the expectations.
Roles
  • Competitive Landscape Research
  • Moodboard
  • UX/UI Design
  • Animation
  • Delivery using Snap Publisher
















Existing Snaps


Our examination of the current Snapchat Discover feed had two objectives: to gain insights into the audience and the kinds of news content being consumed; and to identify any existing obstacles and pain points that were affecting Snap, its publishing partners, and its users. Based on our findings, we were able to provide accurate insights and solutions for the new templates we were creating.









Image orientations

When it comes to images, there are usually three primary orientations: landscape, portrait, and square. Cropping these images for multiple media outlets and platforms can be a laborious task.

To simplify this process, we needed to create solutions that would be both efficient and foolproof. These solutions should preserve as much image and text content as possible, while also maintaining a visually appealing and legible format that would resonate with Snap's teenage and young adult viewers.







So we narrowed down the options to only square and portrait image ratios, as they meet right in the middle of all of our needs. 

From there, we then set up the parameters for a few possible composition variables.

















Taking into account our competitive landscape research in the early stage, we templatized some design applications, following the prior set of parameters, then refined them into 5 broad visual directions as follows.








Pop


colorful • energetic • layered & collage • texture & overlay

It was a no-brainer for us to adopt a bright and dynamic look with multiple elements in Snap's design, as it is what the company is recognized for, and it was the first visual direction that came to our mind during the design process. Taking BuzzFeed as an inspiration, in both visual & content, is perfect and ideal for Snapchat Discover feed. Them is relatively newer but definitely on the rise of popularity amongst teens & young adults so we added to the mix.









Celebrity


bold urgency • eye-catching • bright & loud

Another undeniable popular content on Snap is celebrity news, which often are loud, eye-catching and urgent. Every piece of information is meant to be boldly revealed and direct. News from Daily Mail and People are amongst the highest consumed content, and now also well-templatized, on Snap.











Techy & Minimal


clean & airy • straightforward • line & frame

Technology & media go hand-in-hand nowadays, not excluding on Snap. A minimal approach with cooler color tones, straight edges and corners has proven to be the most well-suited in the tech realm. It’s our take of the techy vibe, applied on The Verge, Bloomberg, and Axios content, for the increasingly younger and more tech-savy population on Snap.











Bold


bold • modern typefaces • limited palettes

To be more compelling to gen Z Snap users, the Bold direction is meant to bring out a refreshed and contemporary look and feel, by utilizing sans-serif types and more bold colors while maintaining a certaint level of simplicity. This direction caters to news organizations like CNN, The Guardian, and Axios, to name a few.











Classic



clean & refined • serif fonts • content first

Lastly, a classic look using mostly black & white, an accent color, and serif typefaces, for the traditional & long-standing news publishers such as The New York Times and The Washington Post. Even though they might not be as popular on Snap as the others we mentioned, but still deserve a spot since Snap Publisher offers many serif fonts.











Deliverables


It wouldn’t be as much of a challenge, as well as the fun, if it wasn’t to rapidly learn, fully understand, and timely deliver using Snap Publisher by working directly with Snap product team.

At the end, we exceeded the expectation — over delivered 23 Snap templates, almost double from the intital request of 12; plus, annotation documented settings for each template; plus, landing & engaging animation — too many cherries on top?

























We were happy that we got the most out of Snap Publisher tool, and hope that Snap team, their partners and users got the most out of the 23 templates we crafted as well.

The 4 weeks ran out fast, but just at the right time. That summed up our engagement — although not the first, and hopefully not the last either :)




more work

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